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Macknsons Transport Solutions - High Value And Sensitive Freight Specialists

A heartwarming story about how CartonCloud helps Macknsons meet and exceed high customer expectations in the sensitive and high-value freight sector

Author:

CartonCloud

Published:

June 22, 2021

How CartonCloud ‘Pays for Itself’ To Drive Efficiencies At Macknsons Transport

Moving sensitive and high-value freight across the unforgiving Western Australia outback demands specific equipment, planning and expertise.

For the team at Macknsons Transport, a round-trip can be 7000 kilometres contending with searing temperatures, single lane carriageways and unsealed roads. 

Customers rely on Macknsons to successfully transport their high-value assets like medical equipment, electronic equipment, artwork, photocopiers, fridges and commercial food.

And when moving sensitive freight, customers expect to know where their items are at any given moment.

Macknsons Operation Manager Peter McDougall said visibility was one of the many benefits provided by the CartonCloud system for warehouse and transport management.

“CartonCloud can interact with other systems and data can flow,” Peter said.

“For our customers, they want visibility. They want to know where their freight is, where their assets are in real-time and the (CartonCloud) system provides that.”

Peter said he was committed to running Macknsons as efficiently as possible, and that’s where CartonCloud came in.

“Some days we might have 140 consignments and it’s time-consuming,” Peter said.

“Delivery runs years ago were handwritten and we used to photocopy them and we would be scheduling late.

“We started looking for a better way of doing things, so we engaged a software advisor looking for different transport management systems and warehouse management systems.

“We sat down and went through those options and ended up choosing CartonCloud.”

CartonCloud is a 3PL transport management system and warehouse management system for businesses looking for more affordable, easy-to-use and automated software.

CartonCloud was developed inside a Sydney 3PL company that had both 3PL transport and warehouse operations. 

The industry experience of CartonCloud was an important factor for Macknsons.

“A lot of the team at CartonCloud come from a history of transport,” Peter said.

“That appeased our anxiety of system integration, and it couldn’t have gone any better.

“It saves us around 30 to 40 hours a week to it pays for itself very quickly.

“I don’t spend any time thinking about my transport or warehouse management system:  CartonCloud does that for us.”

Get in touch with the CartonCloud team today and discover how we can help your operations.

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