Spotlight Feature: Photos and Documents on Purchase Orders

Get ready to boost inventory accuracy like never before! Explore one of our most highly requested feature from our Ideas Portal – Photos and Documents on Purchase Orders! 

CartonCloud's easy to use Photos and Documents on Purchase Orders feature gives you the ability to capture and store photographic and video evidence of stock as it arrives at your warehouse, so you can achieve accurate and detailed record keeping in seconds.

Hear from CartonCloud customers who are already optimising workflows with Photos and Documents on Purchase Orders, and join Vincent as he walks through how to use the new feature in your CartonCloud WMS.

"Customers love this feature, and it’s something not commonly found in a WMS applications. It takes a time-consuming manual process away, and seamlessly integrates it into the app, which greatly enhances efficiency. For new customers coming into our warehouse, this feature is often the first thing that truly impresses them about our 3PL services. From a compliance perspective, we’re also able to store the seal number for biosecurity purposes, ensuring we meet regulatory requirements" — Omar Quevedo, Methods Analyst Effective Logistics.

Easily detail the condition of goods on arrival for inventory records, or use images to quickly and accurately document Chep dockets, track of receival paperwork, or other important details. What's more, you can choose to share these documents with your customers for full transparency, or keep them for internal use only.

Join Vincent in the warehouse as he explains how to use this new feature through the mobile and web app, for seamless inventory tracking and transparency at every step.

How Does it Work? Within each Purchase Order in the web app you’ll notice a new Documents tab. This is where the magic happens. You can upload and store multiple documents as you’re receiving the incoming stock, which will be visible within the web app for that PO to be used internally or shared with your customers.
Here’s a quick breakdown of what you can do:

• Add documents via the mobile app or web app.
• Configure documents to be visible to customers or internal-only.
• Easily share relevant documents with customers through the web portal, and they’ll also be included in Purchase Order Verified and Allocated email notifications.

“We are loving it, it’s made a huge difference to our work speed!” — Emily Motus, Founder Motus Transportation.

Attaching images and video through the mobile app

Share photos and videos that document stock on arrival. Share with your customers to show stock as is entered into the warehouse (detailing damage, status or other details), or keep for internal records only. 

This feature enables you to capture a single photograph, multiple images or video — or add images from your gallery — and attach these documents instantly to your inbound Purchase Order. 

*Did you know: when capturing video through the attachment feature, the mic will be muted as default. This way you can reduce accidental capture of forklifts, trucks and other warehouse background noise where audio is not needed. To include audio, simply tap the mic and you’re ready to go! 

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Reviewing Photos and Documents on Purchase Orders from the web app

Easily review and amend attachments on Purchase Orders for internal records or share with your customers through the CartonCloud web app. Explore how you can use Purchase order records to boost your inventory record accuracy with ease, and give more to your customers.

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Essentials vs. Advanced (WMS Premium): What’s the Difference?

We’re offering two tiers of this feature: Essentials and Advanced. Advanced Documents is part of the Warehouse Premium suite, however it is being provided free to all existing CartonCloud customers until June 30, 2025!

Essentials Documents

• Max 6 images per Document
• Images are always compressed (POD resolution ~700 kb/image)
• Max attachment size 1mb
• Deleted Documents and attachments cannot be restored
• 10gb included storage

Advanced Documents

• Max 100 images per Document
• Default to full-resolution
• Compression options available via settings*
• Max attachment size 500mb
• Multi-photo mode (keep taking photos without the camera closing)
• Video support (added in mobile version: 6.5.0)
• Deleted Documents and attachments can be viewed and restored by non-customer roles*
• 100gb included storage

* = coming soon

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For more details on the differences between Essentials and Advanced, check out our Knowledge Base Article on Photos and Documents on Purchase Orders. To upgrade to WMS Premium, reach out to support or sales! 

Find out more details on other new releases in our September Product Round Up blog here!